Accessibility Statement

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Cybersnap is dedicated to ensuring a digital experience that emphasizes digital accessibility, inclusive design, and usability for all visitors, including those with disabilities, while adhering to WCAG compliance.

We aim to design and maintain our website in a way that aligns with recognized accessibility standards, including achieving WCAG compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as far as reasonably practicable. 

Our goals include: 

Supporting the use of assistive technologies such as screen readers and keyboard navigation, which are essential for digital accessibility.

Providing content that embodies inclusive design principles, ensuring it is perceivable, operable, understandable, and robust for a wide range of users.

We strive to incorporate digital accessibility principles into the Cybersnap website through inclusive design practices. This includes clear headings, labels, and structure to support navigation and screen readers, ensuring WCAG compliance. We also focus on sufficient colour contrast between text and backgrounds, along with readable fonts and scalable text. Additionally, we provide text alternatives (alt text) for meaningful images where appropriate, accessible form labels and instructions, and keyboard-navigable menus and interactive elements whenever possible.

Accessibility is an ongoing process crucial for achieving digital accessibility. We regularly review our website to enhance its accessibility over time. While some content or legacy components may not yet fully comply with all aspects of WCAG 2.1 Level AA, there may also be third-party content, widgets, or integrations that are beyond our immediate control.  

However, we are committed to:  

- Identifying and addressing accessibility issues as they arise  

- Considering inclusive design in new features, designs, and content updates  

- Engaging with users and stakeholders to understand barriers and prioritize improvements

We welcome feedback from users regarding the digital accessibility of our website. If you encounter any barriers or difficulties, or if you require information in an alternative format, please reach out to us. Your input is vital in helping us enhance our inclusive design and ensure WCAG compliance in our services.

You can contact us at:

Email: info@cybersnap.ca

Phone (Canada): 1‑647‑948‑7769

Phone (USA): 1‑322‑244‑9225

When you get in touch, it would be helpful if you could include:

- The page or feature where you experienced a problem

- The type of device and browser you were using

- Any assistive technologies involved (for example, screen reader or keyboard navigation)

This information enables us to investigate and respond more effectively.