Accessibility Statement

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Cybersnap is committed to providing a digital experience that is accessible, inclusive, and usable for all visitors, including people with disabilities.

We aim to design and maintain our website in a way that is consistent with recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as far as reasonably practicable.

Our goals include:

• Supporting the use of assistive technologies such as screen readers and keyboard navigation

• Providing content that is perceivable, operable, understandable, and robust for a      wide range of users

We strive to incorporate the following into the Cybersnap website:

• Clear headings, labels, and structure to support navigation and screen readers

• Sufficient colour contrast between text and backgrounds

• Readable fonts and scalable text

• Text alternatives (alt text) for meaningful images where appropriate

• Accessible form labels and instructions

• Keyboard‑navigable menus and interactive elements, where possible

Accessibility is an ongoing process. We regularly review the website and work to improve accessibility over time. Some content or legacy components may not yet fully meet all aspects of WCAG 2.1 Level AA, and there may be third‑party content, widgets, or integrations that are outside of our immediate control.

However, we are committed to:

• Identifying and addressing accessibility issues as they arise

• Considering accessibility in new designs, features, and content updates

• Engaging with users and stakeholders to understand barriers and prioritize improvements

We welcome feedback from users about the accessibility of our website. If you encounter any barriers, difficulties, or need information in an alternative format, please contact us so we can assist you and improve our services.

You can reach us at:

• Email: info@cybersnap.ca

• Phone (Canada): 1‑647‑948‑7769

• Phone (USA): 1‑322‑244‑9225

When you contact us, it’s helpful if you can include:

• The page or feature where you encountered a problem
• The type of device and browser you were using
• Any assistive technologies (for example, screen reader, keyboard navigation) involved

This information helps us investigate and respond more effectively.