Transforming security outcomes

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 Aggregated, anonymized data from client engagements shows:

• Measurable improvements in security culture
  Post‑program surveys and independent evaluations consistently show higher security awareness scores, stronger policy adherence, and increased reporting of suspicious activity.

• Up to 80% reduction in phishing susceptibility
  Clients participating in our phishing simulation and awareness programs have seen phishing click‑through rates fall by as much as 80% within 12 months.

• Cross‑sector success
  Our approach is proven effective across finance, healthcare, education, and small business, demonstrating the adaptability and scalability of people‑first security culture.

Case Study Highlights

Here are examples of how people‑first security culture changes outcomes across key sectors, using aggregated and anonymized client data:

Financial services (mid‑size regional firm, 1,500+ staff)

• Before: Annual e‑learning only; phishing simulations showed click rates around 24%, with very low reporting of suspicious emails. Incidents frequently originated from phishing and invoice fraud.

• After: Within 9 months of Cybersnap training and simulations, phishing click rates dropped to 5%, with a significant increase in employees proactively reporting suspicious messages. Audit and compliance reviews highlighted stronger security culture and better evidence of ongoing training.

Healthcare & social services (multi‑site organization)

• Before: Frontline staff saw security as “extra work,” with low confidence in spotting phishing and ransomware and inconsistent policy adherence.

• After: In 12 months, follow‑up surveys showed substantial gains in confidence and policy alignment. Phishing simulation results improved noticeably, and leaders reported fewer security‑related workarounds as secure behaviour became part of everyday routines.

Education: K–12 school communities 

• Before: Ad‑hoc security communications and no consistent awareness program. Early simulations revealed high click‑through rates and very low reporting of suspicious emails.

• After: With role‑specific scenarios for educators, admin staff, and IT, phishing click rates steadily declined and reporting increased. Boards and leadership teams gained clearer metrics on security culture and human‑factor risk reduction. Boards and schools, including First Nations communities, reported higher staff confidence in handling student online‑safety issues and clearer processes for responding to cyberbullying, grooming, and other online‑safety concerns.

Small and medium‑sized businesses (SMBs)

• Before: Limited internal IT resources and no structured awareness training. Many employees reused passwords, clicked on suspicious links, and assumed “IT will deal with it.”

• After: After rolling out lightweight, people‑first training and simulations, SMB clients reported fewer successful phishing attempts, higher staff confidence, and clearer evidence for insurers and partners that they were actively managing cyber risk through their people.

What this means for your organization

These results translate into clear, business‑level benefits: 

• Reduced risk of data breaches and financial loss
• Improved compliance with regulatory standards and clearer audit evidence
• Greater confidence among stakeholders, boards, regulators, and clients
• A culture where every employee is an active defender of your business

Our results speak for themselves: Cybersnap empowers organizations to achieve lasting, measurable progress in cybersecurity readiness and resilience, without compromising confidentiality or trust.